Shipping & Returns

Shipping

We produce most of our products individually upon order.
This may result in slightly varying delivery times.

Processing Time

Production time is usually 1–3 business days.

Shipping Duration

  • Germany: 1–3 business days
  • EU: 3–7 business days

Shipping Costs

Shipping costs are displayed transparently at checkout.

Returns

You can return your order within 14 days of receipt.

How to return

Please provide your order number.

Conditions

  • Items must be unused and undamaged
  • Return preferably in original packaging

Costs

The customer bears the costs for the return.

Refund

  • Refund will be made via the original payment method
  • Processing within up to 14 days after receipt of goods

Important Note

Custom-made or personalized products are excluded from exchange, unless there is a defect.