Privacy Policy

Last Updated: March 26, 2026

This Privacy Policy describes how dop3d (the "Website," "we," "us," or "our") collects, uses, and shares personal information when you visit dop3d.com (the "Site"), use our services, make a purchase, or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, a website visitor, or any other individual whose information we have collected.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this website.


Collection and Use of Personal Data

To provide our services, we collect various personal data. The exact data collected depends on how you use our website.

We use this data in particular to:

  • communicate with you
  • process orders
  • improve our services
  • comply with legal obligations

What Data Do We Collect?

Data provided directly by you:

  • Contact information (name, address, email address)
  • Order information (billing and shipping address, payment details)
  • Account information
  • Support requests

Automatically collected data:

  • IP address
  • Device data
  • Browser information
  • Usage behavior

This data is collected via cookies and similar technologies.


Data from third parties:

We may receive data from service providers, such as:

  • Shopify (shop system)
  • Payment providers

Use of Data

We use your data for:

  • Order Processing & Shipping
  • Customer Communication
  • Improving Our Website
  • Marketing (only within legal limits)
  • Security & Fraud Prevention

Cookies

Our website uses cookies to improve usage and provide functionalities.

More information:
https://www.shopify.com/legal/cookies

You can deactivate cookies at any time via your browser.


Sharing of Data

We only share data when necessary, for example, with:

  • Payment providers
  • Shipping service providers
  • Hosting and IT service providers

All partners process data in accordance with applicable data protection laws.


Storage of Your Data

Your data will only be stored as long as necessary for:

  • contract fulfillment
  • legal obligations
  • or legitimate interests

Your Rights

You have the right to:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise your rights, please contact us by email.


Data from Children

Our website is not directed at individuals under 16 years of age. We do not knowingly collect data from children.


Security

We implement appropriate measures to protect your data, but cannot guarantee complete security.


International Data Transfer

Data may be processed outside the EU, for example, by Shopify. Appropriate safeguards are used in such cases.


Contact

For questions about data protection or to exercise your rights:

SNK Creative Studio (Owner: Kaho Ho)
Quettinger Str. 247
51381 Leverkusen
Germany

📧 mail@dop3d.com